At Design Academy, we offer digital products and online courses, which are non-refundable. To ensure clarity and fairness to both our students and our business, we have established the following cancellation policy:
1. Course Enrollment Cancellations
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All course enrollments are final and non-refundable.
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Once a course has been accessed, no cancellations or refunds will be processed.
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If you experience technical issues, please contact our support team for assistance.
2. Live Training & Webinar Cancellations
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No refunds will be provided for cancellations or no-shows.
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If Design Academy cancels or reschedules a session, students will be notified and offered an alternative date.
3. Subscription & Membership Cancellations
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Monthly subscriptions can be canceled anytime but must be done before the next billing cycle to avoid charges.
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Annual memberships will not be refunded once purchased.
4. Emergency & Extenuating Circumstances
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While we do not offer refunds, we understand that emergencies happen. If you have an extenuating circumstance, please contact us to discuss potential solutions.
5. How to Cancel
To cancel a live training session, subscription, or membership, please contact us at WhatsApp +923202013030 with your name, order details, and reason for cancellation.
Thank you for choosing Design Academy!