At Design Academy, we offer digital products and online courses, which are non-refundable. To ensure clarity and fairness to both our students and our business, we have established the following cancellation policy:
1. Course Enrollment Cancellations
All course enrollments are final and non-refundable.
Once a course has been accessed, no cancellations or refunds will be processed.
If you experience technical issues, please contact our support team for assistance.
2. Live Training & Webinar Cancellations
No refunds will be provided for cancellations or no-shows.
If Design Academy cancels or reschedules a session, students will be notified and offered an alternative date.
3. Subscription & Membership Cancellations
Monthly subscriptions can be canceled anytime but must be done before the next billing cycle to avoid charges.
Annual memberships will not be refunded once purchased.
4. Emergency & Extenuating Circumstances
While we do not offer refunds, we understand that emergencies happen. If you have an extenuating circumstance, please contact us to discuss potential solutions.
5. How to Cancel
To cancel a live training session, subscription, or membership, please contact us at WhatsApp +923202013030 with your name, order details, and reason for cancellation.
Thank you for choosing Design Academy!